Terms and conditions for accessing and using Rischio.io

Last Updated: 2025-08-09 Company Name: Rischio SAS
Tax ID: 901787239-9
Address: Bogotá, Colombia
Contact Email: hello@rischio.io
Scope of Application: These Terms and Conditions apply to all Rischio SAS services and platforms, including rischio.io, all its subdomains, mobile applications, APIs, and current and future integrations.

1. Acceptance of the Terms

Access to and use of Rischio’s services implies full and unreserved acceptance of these Terms and Conditions.
Acceptance is implicit by the mere use of the platform.
Rischio SAS may modify these Terms at any time, and will post the updates on its website. The user is responsible for checking them periodically.

2. Nature of the service and license to use

Rischio offers a service in Software as a Service (SaaS) mode, which grants the user a non-exclusive, non-transferable, worldwide, temporary and revocable license to access and use the platform according to the plan purchased.
The user does not acquire any ownership rights over the software, its source code, databases, design, functionalities or content.
All software and its rights are and will remain the exclusive property of Rischio SAS.

3. Intellectual property

  • All content, code, interfaces, documentation, trademarks, logos, trade names and graphic elements are the property of Rischio SAS or its licensors.
  • Any form of reproduction, distribution, public communication, transformation, reverse engineering, decompilation or extraction is prohibited without the express written authorization of Rischio SAS.
  • Use of the platform does not grant any license or right over the intellectual property of Rischio SAS.

4. Disclaimer regarding results

Rischio does not guarantee the accuracy, integrity, or suitability of the results, designs, calculations, or analyses generated by the software.
The user is solely responsible for:

  • Verify the accuracy of the data entered.
  • Use the results in accordance with the law and applicable technical standards.
  • To be responsible for any claim, damage or loss arising from the use of said results.
    Rischio assumes no responsibility for any direct or indirect losses or damages arising from the use of the software.

5. Registration and user accounts

  • To use the service, the user must register and provide truthful and up-to-date information.
  • The user is responsible for maintaining the confidentiality of their credentials.
  • Sharing accounts or credentials with unauthorized third parties is not allowed.
  • The user must keep their billing information up to date.

6. Payments, invoicing and returns

  • Payments are processed through PayU or other payment methods authorized by Rischio SAS.
  • Payment can be recurring (subscription) or one-time (for a single period).
  • Billing is done in advance.
  • Right of withdrawal: The user may request a refund within 14 calendar days following the initial purchase, in accordance with applicable consumer protection legislation. This right applies only to the initial purchase and not to renewals.
  • No refunds will be given for partially used periods or for renewals that have already been processed.
  • Rischio may modify the prices or features of the plans, after notifying the user and respecting the period already paid.
  • Rischio reserves the right to prevent the abusive or fraudulent use of the right of refund, in accordance with applicable law.

7. Suspension and termination of service

Rischio may suspend or cancel accounts immediately if:

  • The user violates these Terms.
  • Fraud, misuse, or violation of the law is detected.
  • There is non-payment after 4 failed collection attempts.

In case of suspension due to non-payment, the account will be reactivated once all outstanding sums are paid.
The suspension does not exempt the user from their payment obligations.

8. User obligations

The user agrees to:

  • Use the platform only for legal and legitimate purposes.
  • Do not upload illegal information or information that infringes the rights of third parties.
  • Comply with the laws and regulations of your country when using the service.
  • Back up your own data, as Rischio is not a definitive repository and does not guarantee permanent storage.

9. Limitation of liability

Under no circumstances will Rischio SAS be liable for:

  • Loss of income, profits, data, or reputation.
  • Indirect, incidental or consequential damages.
  • Results obtained by using the software.

Rischio’s maximum liability will be limited, in any case, to the value actually paid by the user in the last 12 months.

10. Service availability

Rischio will strive for 99% availability, except:

  • Scheduled maintenance.
  • Third-party failures (internet providers, servers, etc.).
  • Force majeure or fortuitous event.

The processing of personal data is governed by the Privacy Policy of Rischio SAS, which forms an integral part of these Terms.

12. Applicable law and jurisdiction

These Terms are governed by the laws of the Republic of Colombia.
Any controversy will be resolved by the competent judges of Bogotá D.C.C., Colombia**.

13. Contact

For inquiries, complaints, or claims related to these Terms, please contact: